Nov 28, 2023 google sync deleted storage

THE NIGHTMARE: The files since May are gone

Several Google Drive customers have experienced the nightmare: they opened their cloud drive and found that all content saved after May of this year is gone.

Have these Google Drive customers lost everything forever?

Google has apparently responded to a user who has the problem and states that they are tracing the issue to the user in question. The company is said to have stated to a user that several customers are affected and that it is not recommended to make changes to the root and data folder while Google investigates what the hell is going on.


The user originally posted “My Google Drive files suddenly disappeared. The drive literally went back to the state it was in May 2023. The folder structure also went back to May, while Google Drive activity shows no changes, the only activity that was in May,” the user reports, adding that no files have been manually deleted and that there are no files in the recycle bin - nor were the files synchronized. "I used the station locally," it is stated.


There is little information about what happened; some users reported that sync had simply stopped working, so the cloud storage was out of date. Others were able to get some of the information back by fiddling with cached files, although the limited advice offered for those affected was to leave things alone until engineers came up with a fix.


And that is perhaps where the problem lies, i.e. the Google Drive program. Note that this is not confirmed by Google (we do not vouch for this), but that a possible solution is to install an older version of Google Drive.

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