Fears big revenue losses.
Fears big revenue losses.
Sometimes we regret a game purchase, but usually, it is too late to regret after starting the game.
This is not the case if you purchased the game through the GOG game store. This week it became known that the company will refund the money if you are not satisfied with a game you bought in their store.
It doesn't matter if you've been playing for one hour or 40 hours. As long as you request a refund within 30 days of purchase, you will receive the money back.
But even though the new practice is useful to the customers, the situation is different for the game developers.
Now, GOG has to withstand heavy criticism from developers, especially indie developers, who feel overrun and left out of the fresh provision.
Although GOG is clear that they will monitor the use of the reimbursement rule closely to prevent abuse and exploitation, many developers misunderstand that the company did not include or inform the developers of the change before it came into force. The developers should have become familiar with the new practice in the blog post-GOG published to the public.
Many developers believe that 30 days is too long and you don't need as many days to decide whether you like a game or not. Several also point out that it is fully possible to complete an AAA game within 30 days.
To the Eurogamer, several developers say their earnings dropped after Steam introduced its reimbursement practices a few years ago. Now, these same developers are worried that GOG's practice will further reduce revenues.