Microsoft says a fix is on the way for early adopters of the Windows 10 April 2018 Update with Chrome problems.
Some users who've upgraded early to the Window 10 April 2018 Update are reporting frozen screens and other problems likely related to driver issues.
A number of Reddit users have reported issues after installing the update, which Microsoft made available for download on April 30. The most common complaint is that Chrome freezes after installing the April 2018 Update.
However, some users are also experiencing lock-ups when using Firefox, Office, and Visual Studio Code. Others report that their mouse had stopped working.
A Microsoft agent called Jess Can say on the company's community forum that Microsoft is aware that "some devices may hang or freeze when using certain apps, such as 'Hey Cortana' or Chrome, after installing the Windows 10 April 2018 Update".
Microsoft is working on a fix and is aiming to include it in its next monthly update due out on May 8, the date Microsoft plans to push the update to more users through Windows Update.
The agent recommended users with keyboards press Windows logo key + Ctrl + Shift + B simultaneously in the event of a frozen device.
Tablet users can simultaneously press the volume-up and volume-down buttons, three times within two seconds. Laptop users can also try to close and open the lid.
German site WindowsUnited reports a number of problems that early adopters are experiencing, including a non-functioning microphone, delayed mouse reactions, and Microsoft Edge failing to launch.
The Windows 10 April 2018 Update started rolling out on Monday to some of the world's 700 million Windows 10 users.
Microsoft is packing a range of new features into the new Windows 10, version 1803, as well as removing some old ones.
Jan 16, 2020 | Category: General | Comments
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