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Dell flause for the second time in two months

IT | Jun 26, 2019 | Master3395

But this time, not only Dell customers are affected.

If you own a Dell device, you should update your system now.

SafeBreach Labs researchers have revealed that there is a serious vulnerability in Dell's SupportAssist tool. Did you get Déjà vu's sense of reading it? It is not so strange, because in May, a serious vulnerability was also revealed in the same software.

Millions of users may be affected
The vulnerability allows hackers to infect your device with malware, then take full control of the machine.

This time, however, not only Dell customers are affected, but potentially many millions more.

The SupportAssist app is produced by a third party company called PC Doctor. And it is in PC Doctor's code that the newly discovered vulnerability lies. Therefore, other PC manufacturers who use software from PC Doctor can also be at risk.

Do you have one of these software?
Some manufacturers pre-install the PC-Doctor Toolbox software on their machines. If you have this software, you should, therefore, update as quickly as possible.

This also applies if you have any of these: Corsair One Diagnostics, Corsair Diagnostics, Staples EasyTech Diagnostics, the Tobii I-Series Diagnostic Tool or the Tobii Dynavox Diagnostic Tool. It is unclear whether all of these tools have received bug fixes.

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Claiming customers have updated
Dell has confirmed the vulnerability, which has the "Serious Vulnerability" tag on its website. The company says that "product safety and help to secure customer data" is the company's top priority. Nevertheless, it must be said to be embarrassing to be hit by two such serious errors in a short time.

Dell has already launched an update that closes the hole. According to Dell, this bug fix was launched May 28.

"More than 90 percent of customers have received the update and are no longer at risk," Dell said in a statement.

Keywords: hacking, pc, vulnerability, malware

Sources: Gizmodo

Author: Master3395

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